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The H2 Hotel Service Robot
The H2 Hotel Service Robot
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The H2 Hotel Service Robot – Smart Delivery for Modern Hospitality
The H2 is an advanced smart delivery robot designed to automate services in hotels and commercial buildings. By replacing manual tasks, it helps reduce operational costs and boost service efficiency. Guests can place orders via mobile phones, and the robot handles deliveries autonomously with smart navigation, elevator control, safe movement, and automatic recharging.
Backed by a powerful cloud management platform, the H2 offers real-time monitoring, data analytics, and centralized control—helping businesses optimize operations, enhance service quality, and stand out with innovative, tech-driven guest experiences.


Technical Specification
|
Category |
Specification |
|
Size |
530 cm (L) × 465 cm (W) × 1057 cm (H) |
|
Color Options |
Luxury Gold, Premium Grey, Other color available upon request |
|
Net Weight |
68 kg |
|
Maximum Load Capacity |
30 kg |

Delivery Bays
|
Bay |
Dimensions (W × H × D) |
|
Upper Bay |
275 mm × 275 mm × 300 mm |
|
Lower Bay |
300 mm × 275 mm × 325 mm |
Navigation & Localization
|
Feature |
Specification |
|
Localization Method |
2D Lidar |
|
Localization Accuracy |
±5 cm |
|
Obstacle Avoidance Methods |
Depth cameras, magnetic sensors, bumper sensors, lidar (multi-sensor fusion) |
Movement
|
Feature |
Specification |
|
Movement Speed |
0 – 1.2 m/s |
|
Minimum Passage Width |
750 mm |
|
Obstacle Crossing Ability |
20 mm vertically, 40 mm horizontally |
|
Passing Slope |
0 – 10° |
Power & Battery
|
Feature |
Specification |
|
Battery Life |
3 – 9 hours |
|
Standby Time |
> 8 hours |
|
Power Rating |
60W |
|
Rated Output |
DC 25.2V 2A |
|
Charging Mode |
Autonomous recharging, Manual recharging |
Connectivity & Environment
|
Feature |
Specification |
|
Network Support |
4G / Wi-Fi |
|
Applicable Altitude |
≤ 2000 m |
|
Management System |
Cloud-based management platform |
|
Operating Temperature |
0℃ – 40℃ |
|
Operating Humidity |
30% – 70% RH (non-condensing) |
Charging Station
|
Feature |
Specification |
|
Size |
360 mm × 150 mm × 320 mm |
|
Color |
White |
|
Rated Input |
100V – 240V, 50/60Hz, 3A MAX |
|
Rated Output |
DC 25.5V, 6A |
Component Included
- 1x H2 Hotel Service Robot
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